Latin America has a big challenge to decrease the population of people without a bank account. In this part of the world approximately less than 20% of population have access to financial products[1], which is a huge opportunity risk for banks. This issue can be addressed in different directions and using mobile technology can be [...]
The future of mobile payments and banking has become a hot topic of research and study. This can be seen in the huge change in banking customer service to plastic credit cards being replaced with mobile applications. However, I believe there are risks about near field communication (NFC) business services and the resulting customer behaviors. [...]
Banks in United States are in an exciting technological time: The eruption of mobile as a platform for payments and its transformation into a new place of banking services in their customer’s hands. But, what is happening outside of the United States? There is still a large population in Latin America, which doesn’t have access to financial [...]
Credit cards are a part of our daily life. We use them to pay dinners in restaurants, buy medical prescriptions and purchase the latest must-have gadget. A few months ago I started to think about the behavior behind different segments of credit cards (i.e. Gold, Platinum) and the motivations behind the users. I distinctly remember [...]
The worldwide banking market is experiencing deep changes: new governmental regulations and investor pressures for a better cost structure. Worldwide financial corporations buying local banks are part of the new scenario and Latin American is not an exception in this context. Big financial institutions are positioned as the most important in the region, for example: [...]
Mientras me tomaba un café miraba como dos niños jugaban a ser Batman y Robín. Luego de largos minutos (lo que incluyo un jugo desparramado en el piso y padres corriendo en círculos tratando de tomar a sus hijos) uno de los niños le dice al otro “Tu no eres Batman! Porque no usas tu [...]
A nivel mundial el mercado bancario esta experimentado profundos cambios: nuevas regulaciones, presiones de inversionistas para mejorar sus estructuras de costos y la compra de bancos locales por instituciones globales son parte del nuevo escenario, y América Latina no esta exenta de esta situación. Grandes corporaciones se posicionan dentro de las más importantes de la [...]
I still remember when I went to the bank with my Dad in the 90′s. That was an experience. A long line to deposit money, then we went to a huge machine where we swiped a plastic card through a reader and a long piece of paper printed the last transactions in his checking account. [...]
Aún recuerdo cuando iba al banco con mi Papa en los años 90. Era toda una experiencia: Una larga fila para hacer un depósito, luego pasabamos por una maquina gigante, en la cual mi Papa pasaba una tarjeta de plástico por un lector y una larga tira de papel traía impreso los últimos movimientos en [...]
